Privacy notice for a UK-operated business serving an international audience

Taylor and Gregory is the controller for the personal information described in this notice. Our contact email is support@taylorandgregory.com. Our registered address is Deerwood Park, Colne, Lancashire BB8 8FF. Company number: Company number to be inserted before public launch.. VAT number: VAT number to be inserted if applicable before public launch..

This notice is written for a UK-operated business, but our public website is available internationally and may be accessed by visitors, leads, and clients in other jurisdictions.

We may collect identity and contact data, such as your name, business name, work email address, telephone number, and any information you include in a message or enquiry.

We may also collect technical and usage data, such as IP address, browser details, device information, approximate location, referral source, and server logs generated when you use the website.

Where we prospect businesses for our services, we may also process publicly available business contact information and business profile data to assess whether our services may be relevant.

We use personal information to operate the site, respond to enquiries, provide quotes or service information, manage client relationships, protect the security of our systems, and improve our website and services.

We may also use business contact information to send relevant B2B outreach about website design, development, or related services where we believe there is a legitimate business reason to do so and where applicable law allows it.

Depending on the context, we rely on one or more lawful bases under UK data protection law, including consent, performance of a contract, steps requested before entering a contract, compliance with legal obligations, and legitimate interests.

Where we rely on legitimate interests, those interests generally include marketing our services responsibly, developing our business, keeping our systems secure, and communicating with prospective and existing clients.

If we send electronic marketing or outreach, we aim to do so in a way that aligns with UK GDPR and the Privacy and Electronic Communications Regulations (PECR), including honoring unsubscribe requests and suppression preferences.

If you do not want to receive outreach from us, you can reply with an opt-out request or contact us at the email above, and we will update our records accordingly.

We may share personal information with trusted service providers that help us run the site and our operations, such as hosting providers, infrastructure providers, email delivery providers, authentication providers, analytics or monitoring providers, payment processors, professional advisers, and legal or regulatory authorities where required.

We do not sell personal information in the ordinary course of business.

Because our website is public and some of our suppliers may operate internationally, personal information may be processed outside the UK. Where we make restricted transfers, we aim to use appropriate safeguards and transfer mechanisms required by UK law.

This may include suppliers that host, deliver, or support parts of our platform outside the UK.

We keep personal information only for as long as we reasonably need it for the purpose collected, including to respond to enquiries, manage services, maintain suppression lists, enforce our agreements, and meet legal, tax, or regulatory obligations.

Retention periods vary depending on the nature of the relationship, the sensitivity of the data, and any legal requirements that apply.

Depending on your location and the applicable law, you may have rights to request access, correction, erasure, restriction, objection, portability, or withdrawal of consent where consent is the basis relied upon.

If you are in the UK, you can also complain to the Information Commissioner's Office (ICO) if you believe your information has been handled unlawfully. We would appreciate the chance to address your concern first, and you can contact us at support@taylorandgregory.com.

This site and our services are intended for business and professional use. They are not directed at children.

We may update this notice from time to time. If we make material changes, we will update the last-updated date and, where appropriate, provide additional notice.